Complaints and feedback

If you have a question, a concern about our services, a suggestion or a sensitive complaint, we are here for you. Your message is handled with the utmost professionalism and care.

Feedback or complaint

For inquiries, service-related complaints, suggestions or general feedback.

Submit your feedback

Confidential report (PSEA)

To report sexual exploitation or abuse, or another sensitive complaint. It goes only to the PSEA focal point and is handled in complete confidence.

Report in confidence

All our services are free of charge, and we guarantee complete confidentiality when handling complaints. Submitting a complaint will not affect your right to receive services from IHR.

If you have concerns about policy violations, exploitation, abuse of authority or corruption, you can also call us directly on +90 539 650 4708.